World Class Customer Service!!!


Wanted to pass along my thanks to you and the team at Standard Insulating Co. that worked on my home the past 2 days to address the significant ice damming problem I have been experiencing.   I am hopeful that the addition of foam and cellulose insulation your team installed coupled with sealing the attic floor will put the ice damming issue behind me once and for all.

Working with your company since the first day I reached out for help has been a pleasant experience starting with Shannon in your office and then my interactions with you when you visited my home to assess the problem and answering my follow up questions.   The crew that actually performed the work was great to work with.   Courteous, professional and personable is the way I would describe our interaction.   Your team treated my home with care and did not hesitate to answer any of my questions or keep me informed every step of the way as the work was being completed.   World class customer service in my opinion.

I certainly would not hesitate to recommend Standard Insulating Company and want to thank you again for making this experience a pleasant one.

Best regards, Tim McGrath of Ithaca, NY

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